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社会关系对社会企业绩效的影响研究——商业模式创新的中介作用

Research on the influence of social relations on social enterprise performance: The mediating role of business model innovation

  • 摘要: 伴随社会经济的发展,社会问题日益突出,仅靠政府和公益组织难以解决。社会企业为可持续解决社会问题提供了契机,然而目前中国社会企业普遍存在绩效不佳问题。本研究基于资源基础理论,提出社会关系为社会企业带来资源以促进商业模式创新,进而对社会企业绩效产生正向影响。市场信息管理能力帮助社会企业收集整合各方信息,提升社会企业对资源的有效利用,能够增强社会关系对商业模式创新的正向作用。对198家社会企业的调研数据分析结果显示,社会关系对社会企业经济绩效和社会绩效均有显著正向影响,商业模式创新在其中起中介作用,市场信息管理能力在社会关系与商业模式创新之间起到正向调节作用。研究结论揭示了社会关系对社会企业绩效的影响机制与边界条件,并为社会企业提高绩效提出了有效的实践措施。

     

    Abstract: With the development of the social economy, social problems are becoming increasingly prominent. Solving social problems only by the government and public welfare organizations is difficult. Social enterprises offer opportunities for sustainable solutions to social problems; however, social enterprises generally face the problem of poor performance. Although previous studies provide some clues on the impact of social relations on social enterprise performance, whether social relations impact performance remains unknown, and the mechanism remains unclear. Based on resource-based theory, our study proposes the role of business model innovation as the intervening mechanism. Market information management capability enhances the positive effect of social relations on business model innovation. The findings from a survey of 198 Chinese social enterprises show that social relations have a significant positive impact on economic performance and social performance and that business model innovation plays a mediating role between social relations and performance. Market information management capability plays a positive moderating role between social relations and business model innovation. The research results enrich the research on the influencing factors of social enterprise performance, reveal the influencing mechanism and boundary conditions of social relations on social enterprise performance, and propose effective practical measures for improving social enterprise performance.

     

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